New Patients – What to Expect? No Surprises!
Welcome to our Office and Website. We do our best to give you clear information and make the new patient experience as smooth as possible. We’ll explain our services, let you know if we can help you, and explain what to expect for your best results. Please take a moment to get to know us better by clicking here for a 2-minute video.
Your first phone call with us
When we’re open, you’ll always reach a real person—no automated systems or prompts.
From the first call: it’s a personal experience: we’ll answer your questions, take a few details, and book your visit.
New patient appointments are 45–60 minutes, with that time set aside just for you—no other patients present.
Please arrive 10–15 minutes early to help us stay on time.
We’re a unique office—we respect your time and strive to run on schedule for every visit.
Pre-Appointment Prep
Print out and complete intake forms if you can—saves time at check-in
Bring any recent spinal X-rays or MRI reports
We’re a fragrance-free office—no perfumes, colognes, sprays, or scented gels
Thanks for helping us keep the space comfortable for everyone! ☺️
Lots of earrings? They’ll need to be removed for any x-rays. Consider this on day one to save time.
Visit One
When you arrive, please sign in. We’ll go over your forms and escort you to the Exam Room. Dr. Marcus will review your intake forms and explain how we can provide you with the care you need.
You’ll have a thorough chiropractic exam consisting of:
Consultation/Case History
Postural Assessment
Safety Tests
Range of Motion Study
Palpation Exam
X-rays (if needed)
Your Follow Up Visit
We’ll see you for Visit Two very soon after your first appointment.
You’ll get a written Report of Finding. Together we review your case, go over your exam findings, outline a plan and discuss time frame.
Ready? You’ll receive your first adjustment answer questions and discuss recommended care.
Every BODY is unique—your care plan is personalized for your goals, needs and comfort
We listen and help you plan your success.
Good communication is key to healing
Payment
Families often find our fees are both valuable and affordable
We accept cash, check, credit cards (Visa/MasterCard/Discover), HSA, FSA
We are participating providers in Highmark Blue Shield
Payment options Crisis care, Corrective care
Wellness plans for individuals, couples and families.
Often our wellness plan options rival many high deductibles and co-pays
Chiropractic care doesn’t cost—it saves!
If you found us on the internet, great! If a friend or loved one told you about us, please relay our thanks for their trust in us.
We’re so glad you’re here!
Referred by a friend? We’ll send them a thank you!