New Patients – What to Expect? No Surprises!
Welcome to our Office and Website. We do our best to give you clear information and make the new patient experience as smooth as possible. We’ll explain our services, let you know if we can help you, and explain what to expect for your best results. Please take a moment to get to know us better by clicking here for a 2-minute video.
Your first phone call with us
When we are open, you’ll always get a live response without automated systems or prompts. You will have a personal experience from the first call. We’ll answer your questions, get some information, and schedule your visit. We do allow 45-60 minutes for the new patient appointment. During the first visit and follow-up appointment, this time is set aside especially for you so no other patients will be present.
We ask you to arrive 10-15 minutes early, as this helps ensure other appointments stay on time. We are a unique office in that we always strive to run on schedule out of respect for all of our patients!
Pre-Appointment Prep
If you have access to a printer, please print and fill out the intake forms and bring them completed. This will save you time when you arrive. Also, bring along any current spinal X-rays or MRI reports you may have. Most folks are happy to learn we are a fragrance-free facility. This includes perfumes, colognes, hand gels, and sprays. We appreciate you being a part of this effort to make our office a pleasant environment for all! ☺️
Visit One
When you arrive, please sign in. We’ll go over your forms and escort you to the Exam Room. Dr. Marcus will review your intake forms and explain how we can provide you with the care you need.
You’ll have a chiropractic exam consisting of:
Consultation/Case History
Postural Assessment
Safety Tests
Range of Motion Study
Palpation Exam
X-rays (if needed)
Follow Up Visit
At the end of your first visit, we’ll set up another appointment to go over our findings. This should take place as soon as you are able, within 7 days from visit one. In a personalized report, we’ll review the information gathered, let you know if we can help you and how long it will take. Should we accept you for care and you are ready to begin care, you’ll receive your first chiropractic adjustment. We have provided care for people of all ages: from to newborn babies all the way to 93 years old. Everybody is different, and every BODY is unique. The care you receive is designed specifically for your subluxation correction and health goals. We do listen, so ask your questions and share your thoughts with us. Good communication is essential to all healing.
Payment
One of the things we have heard repeatedly in practice over the years is how valuable our affordable care becomes to the families that use our service. We have many payment options available and accept cash, check, credit card, Highmark Blue Shield, health savings plans, flexible spending accounts and Visa/MasterCard/Discover. Whether dealing with an immediate issue, wanting support in correcting an underlying spinal concern, or using our wellness care plans to maximize bodily performance, we have payment options that can work for you. We will assist you with this process. Insurance plans are all individual and change annually. We have found that a great majority of policies have higher deductibles and co-pays than our well care plans. Chiropractic care doesn’t cost, it saves!
Welcome to Marcus Family Chiropractic! If you found us on the internet, great! If a friend or loved one told you about us, please relay our thanks for their trust in us.